Delivery Policy

The average delivery time is between 5 and 12 working days, depending on your location within the UK and the time of year (excluding weekends and public holidays).

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number, allowing you to follow your parcel in real time via the courier’s website.

Delivery Methods

We work with trusted UK logistics partners to ensure fast, trackable, and secure delivery—either directly to your home or to a local collection point, depending on the option selected at checkout.

Free Delivery

Delivery is free on all orders, with no minimum purchase required.
It’s our way of thanking you for your trust and making your skincare experience even more enjoyable.

Delays or Delivery Issues

In case of any delays or delivery issues, please don’t hesitate to contact our customer support team at:
contact@solenyaskin.com
We will do our best to resolve the matter quickly and efficiently.